Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Oracle Sales Cloud Customer Data Management (CDM) Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of software applications, all while maintaining a focus on delivering exceptional service to stakeholders.

Roles & Responsibilities: Expected to be an SME.

Collaborate and manage the team to perform.

Responsible for team decisions.





Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Facilitate knowledge sharing sessions to enhance team capabilities.

Monitor system performance and proactively address potential issues.

Professional & Technical Skills: 3-6 years of experience with Oracle Sales Cloud Customer data management or any equivalent data migration with Min 2-3 E2E implementation

Should have good understanding of Customer data model, data entity relationships, SQL

Source systems setup

Data Imports

Setup Profile Options

Duplicate Identification Setup, EDQ match configurations

Define Survivorship Rules, Source System Confidence Rules

High volume Batch Deduplication

Groovy Scripting

Data Export

Reports

Security, App Composer , Page Composer Additional Information: The candidate should have minimum 5 years of experience in Oracle Sales Cloud Customer Data Management (CDM).

This position is based in Mumbai.

A 15 years full time education is required.

📌 Application Support Engineer (Navi Mumbai)
🏢 Accenture in India
📍 Navi Mumbai