Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.

Must have skills : Epic Systems Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications that support business functions. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering high-quality service to stakeholders.

Roles & Responsibilities: Expected to be an SME.





Collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Facilitate knowledge sharing sessions to enhance team capabilities.

Monitor system performance and proactively address potential issues.

Professional & Technical Skills: Must To Have Skills: Proficiency in EPIC Systems.

Must To Have: Willow Inpatient

Good To Have Skills: Experience with application performance monitoring tools.

Strong analytical skills to diagnose and resolve software issues.

Familiarity with database management and query optimization.

Experience in scripting and automation to streamline support processes.

Additional Information: The candidate should have minimum 7.5 years of experience in EPIC Systems.

This position is based in Chennai.

A 15 years full time education is required.

📌 Application Support Engineer (Chennai)
🏢 Accenture in India
📍 Chennai