As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and enhance system performance, ensuring that all applications run smoothly and efficiently. You will engage in problem-solving activities, analyze system logs, and implement solutions to maintain operational excellence, all while adapting to the evolving needs of the business setting.

Key Responsibilities Provide L2 Network Support and troubleshooting

Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999

Flexibility towards working on shifts.

Good understanding of the Network Architecture of the Organization and ability to deliver results as per the timelines.

Front End Internal, External, and client audits and work towards the closure of the findings.

Technical Experience Mandatory





Strong technical expertise in configuring and troubleshooting any of the firewalls, with a preference for Fortigate or Palo Alto.

Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills Knowledge on Cloud Technology

Knowledge on Scripting

Knowledge on Wireless Technology

SSL VPN Configuration and Troubleshooting Professional Attributes Excellent verbal and written communication skills.

Customer handling skills and positive interpersonal skills

Ability to take complete ownership of the tasks

High level of initiative and innovative ideas

Positive Attitude towards work

Ability to work as Team

Work independently with minimal assistance Additional Information Certification on Cloud Technology

Any degree 15 years of Full-time education

📌 Application Support Engineer (Bhubaneswar)
🏢 Accenture in India
📍 Bhubaneswar