Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various critical business systems. This role requires a energetic approach to identifying problems, analyzing system components, and ensuring smooth operation by promptly addressing disruptions. The position demands continuous engagement with complex environments to maintain system reliability and support business continuity through effective problem resolution and proactive system oversight.
Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Lead efforts to improve operational processes and enhance system performance.
Mentor junior team members to support their professional growth and development.
Professional & Technical Skills: Must To Have Skills: Proficiency in Enterprise Network Operations.
Strong knowledge of network infrastructure components and protocols.
Experience in troubleshooting and resolving complex network issues.
Ability to analyze system logs and performance metrics to identify root causes.
Familiarity with monitoring tools and incident management processes.
Excellent communication skills to coordinate with cross-functional teams.
Additional Information: The candidate should have minimum 8 years of experience in Enterprise Network Operations.
This position is based at our BDC7C - SEZ location.
A 15 years full time education is required.
📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru
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