Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : AWS Administration Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance, troubleshooting complex scenarios, and collaborating with different teams to maintain system reliability and efficiency throughout the day.

Roles &

Responsibilities: Provide L2/L3 support for AWS networking components including VPCs, subnets, route tables, NAT Gateways, endpoint, DNS, VPN, R53, WAF and Internet Gateways Manage and troubleshoot hybrid connectivity (Site-to-Site VPN, Client VPN, Direct Connect) Configure and maintain network access controls using Security Groups and NACLs Monitor and resolve network performance issues such as latency, packet loss, and connectivity failures Manage DNS services using Route 53 (public and private hosted zones) and resolver rules Support load balancing solutions (ALB/NLB)



to ensure application availability Implement network monitoring and logging using CloudWatch, VPC Flow Logs, and CloudTrail Automate network provisioning and configurations using Terraform or CloudFormation Perform incident, change, and problem management for network-related issues Maintain documentation for network architecture and operational procedures Collaborate with cross-functional teams to support application deployments and infrastructure changes Qualified & Technical Skills: Strong hands-on experience with: Amazon VPC, IPAM, Subnetting, CIDR planning Route Tables, Internet Gateway, NAT Gateway Transit Gateway, VPC Peering, PrivateLink Route 53 (DNS management), hosted zones Endpoint and resolver rules Elastic Load Balancers (ALB/NLB) Direct Connect and VPN solutions WAF and relevant best practices Experience with CloudWatch, VPC Flow Logs, and monitoring tools Proficiency in Terraform or CloudFormation for Infrastructure-as-Code Solid understanding of TCP/IP, DNS, HTTP/HTTPS, and networking fundamentals Strong analytical and troubleshooting abilities Ability to manage incidents and work in a 24/7 support environment (on-call/shift) Effective communication and collaboration skills Proactive approach to performance optimization and issue prevention Additional Information: The candidate should have minimum 3 years of experience in AWS Administration.

This position is based at our Bengaluru office.

A 15 years full time education is required.

📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru