Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : AWS Architecture Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by diligently investigating and resolving issues that arise within various components of essential business systems. This role requires a proactive approach to monitoring system performance, identifying root causes of disruptions, and ensuring the smooth operation of critical applications. The position demands continuous engagement with complex technical environments, collaborating with different teams to maintain system stability and enhance overall service quality.

The engineer plays a vital role in sustaining business continuity by swiftly addressing challenges and implementing effective solutions.

Roles &

Responsibilities: Provide L2/L3 support for AWS networking components including VPCs, subnets, route tables, NAT Gateways, endpoint, DNS, VPN, R53, WAF and Internet Gateways Manage and troubleshoot hybrid connectivity (Site-to-Site VPN, Client VPN, Direct Connect) Configure and maintain network access controls using Security Groups and NACLs Monitor and resolve network performance issues such as latency, packet loss, and connectivity failures Manage DNS services using Route 53 (public and private hosted zones) and resolver rules Support load balancing solutions (ALB/NLB) to ensure application availability Implement network monitoring and logging using CloudWatch, VPC Flow Logs,



and CloudTrail Automate network provisioning and configurations using Terraform or CloudFormation Perform incident, change, and problem management for network-related issues Maintain documentation for network architecture and operational procedures Collaborate with cross-functional teams to support application deployments and infrastructure changes Technical Skills &

Experience Strong hands-on experience with: Amazon VPC, IPAM, Subnetting, CIDR planning Route Tables, Internet Gateway, NAT Gateway Transit Gateway, VPC Peering, PrivateLink Route 53 (DNS management), hosted zones Endpoint and resolver rules Elastic Load Balancers (ALB/NLB) Direct Connect and VPN solutions WAF and relevant best practices Experience with CloudWatch, VPC Flow Logs, and monitoring tools Proficiency in Terraform or CloudFormation for Infrastructure-as-Code Solid understanding of TCP/IP, DNS, HTTP/HTTPS, and networking fundamentals Professional Skills Strong analytical and troubleshooting abilities Ability to manage incidents and work in a 24/7 support workplace (on-call/shift) Effective communication and collaboration skills Proactive approach to performance optimization and issue prevention Professional & Technical Skills: Must To Have Skills: Proficiency in AWS Architecture.

Experience with cloud infrastructure management and deployment strategies.

Strong understanding of system monitoring and incident management tools.

Ability to analyze complex system interactions and troubleshoot multi-component environments.

Familiarity with automation and scripting to streamline support tasks.

Knowledge of security best practices within cloud environments.

Additional Information: The candidate should have minimum 3 years of experience in AWS Architecture.

This position is based at our Bengaluru office.

A 15 years full time education is required.

📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru