Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Graph Databases Good to have skills : Life Sciences R&D; Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a agile service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with cross-functional teams, analyzing system performance, and implementing solutions to enhance operational efficiency. You will engage in troubleshooting activities, ensuring that all systems function optimally while maintaining a focus on user satisfaction and system reliability.
Your role will require a proactive approach to problem-solving, as you will be tasked with anticipating potential issues and addressing them before they impact business operations.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and implement improvements as necessary.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Graph Databases.
- Good To Have Skills: Experience with Life Sciences R&D.;
- Strong understanding of database management and optimization techniques.
- Experience with troubleshooting and resolving application issues.
- Familiarity with software development life cycle methodologies.
- Ability to work collaboratively in a team-oriented environment.
Additional Information
- The candidate should have minimum 5 years of experience in Graph Databases.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru
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