We are looking for enthusiastic freshers with at least 1 year of hands-on experience to join our Electronics Service team. The candidate will be responsible for providing application and service support, troubleshooting control systems and power electronics, and ensuring timely resolution of customer issues across India.
Roles & Responsibilities
- Visit customer sites across India as per service and project requirements.
- Handle control system electronics and power drives.
- Perform in-depth troubleshooting of PCBs.
- Carry out repairs at SMD component level.
- Document new test procedures and prepare internal technical reports and CORN reports.
- Ensure on-time repair delivery and minimize re-repairs.
- Attend customer complaints through phone, email, and toll-free support.
- Visit customer locations for complaint resolution, training, and technical support.
- Handle customer queries based on assigned regions and products.