The Analyst, Virtual Relationship Manager will play a key role in supporting the Consumer Banking Group by analyzing customer data, providing insights, and assisting in the development of strategies to enhance customer engagement and satisfaction.
Responsibilities
- Analyze customer data to understand trends and preferences in consumer banking.
- Provide insights and recommendations to improve customer relationships and services.
- Support the Virtual Relationship Manager team in developing strategies to enhance customer engagement.
- Assist in the execution of marketing campaigns aimed at consumer banking products.
- Monitor and report on key performance indicators (KPIs) related to customer satisfaction and retention.
Skills and Qualifications
- Bachelor's degree in Finance, Business Administration, or a related field.
- Strong analytical skills with proficiency in data analysis tools like Excel, SQL, or similar.
- Excellent communication skills, both verbal and written, to effectively interact with clients and team members.
- Ability to work collaboratively in a team-oriented setting.
- Knowledge of consumer banking products and services is a plus.
📌 Analyst, Virtual Relationship Manager, Consumer Banking Group (Pune)
🏢 DBS Bank
📍 Pune
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