The Analyst, KYC Operations Quality Assurance (QA) is part of the Global Merchant Operations team within the Global Merchant & Network Services (GMNS) business unit. The Global Merchant Operations team partners across the business to enable trusted and frictionless merchant experiences by delivering resilient, compliant, and effective operational processes that safeguard our network, reduce operational and financial crimes risk, and power-sustainable growth.
The Analyst will deliver independent, risk-based Quality Assurance across KYC Operations and KYC programs by executing assurance reviews, identifying control weaknesses, analyzing quality trends, and supporting continuous improvement to ensure compliance with regulatory requirements, internal policies and operational standards.