- Santriya Technologies is seeking an AI Property Listing & Lead Optimisation Executive to improve property listing quality, discoverability and lead conversion using AI-assisted search, content and lead analytics while keeping listing facts grounded in approved agent/owner data.

- Product & documentation operating model: You will be assigned one or more company products, client solutions or operational services.

- The approved product documentation, SOPs, policies, process maps, knowledge articles, release notes, controls, scripts and AI runbooks are the source of truth.

- Use only approved enterprise AI tools to retrieve, summarize, draft, classify, prioritize or automate work.

- Validate material AI outputs against current documentation and authoritative system data, record exceptions, and escalate conflicts or missing guidance.

- Do not invent product features, prices, customer entitlements, engineering limits, regulatory positions or safety instructions.

Key Responsibilities

- Onboard and QA property listings, attributes, images, descriptions and availability/status.

- Use AI to improve search tags, listing summaries and lead prioritization without inventing property features.

- Validate key facts such as price, tenure, location, measurements and amenities against source documentation.

- Monitor listing views, enquiries, response times and lead conversion.





- Work with agents/developers/owners to resolve missing or inconsistent data.

- Detect duplicate, stale or low-quality listings and coordinate correction.

- Capture customer search/lead patterns to improve product and merchandising.

- Escalate legal, discriminatory, misleading or safety concerns.

- AI-enabled ways of working:

- Use approved GenAI copilots, enterprise search/RAG, analytics and workflow agents to reduce repetitive work and improve decision preparation.

- Keep prompts, outputs and automated actions within approved data-access, confidentiality and retention rules.

- Correct inaccurate summaries, classifications or recommendations before they become customer, operational or system records.

- Feed recurring AI errors, knowledge gaps and process friction into product, documentation and control improvement.

- Human accountability: AI is a copilot, not the accountable decision-maker.

- The role holder remains responsible for judgement, quality, privacy, security and appropriate escalation.

- Credit, fraud blocking, legal/regulatory, financial advice, safety-critical, clinical, employment and other high-impact decisions must follow delegated authority and required human review.

- Success Measures:
- Listing completeness and lead conversion improve

- Misleading/stale listing incidents reduce

- Partner response quality improves
- Search relevance gains are measurable

📌 AI Property Listing & Lead Optimisation Executive (Chennai)
🏢 Santriya Technologies
📍 Chennai