- Santriya Technologies is seeking an AI KYC / AML Operations Analyst to perform customer onboarding, KYC refresh and due diligence using AI-assisted document extraction and screening triage, with human verification of identity, ownership and risk decisions.

- Product & documentation operating model: You will be assigned one or more company products, client solutions or operational services.

- The approved product documentation, SOPs, policies, process maps, knowledge articles, release notes, controls, scripts and AI runbooks are the source of truth.

- Use only approved enterprise AI tools to retrieve, summarize, draft, classify, prioritize or automate work.

- Validate material AI outputs against current documentation and authoritative system data, record exceptions, and escalate conflicts or missing guidance.

- Do not invent product features, prices, customer entitlements, engineering limits, regulatory positions or safety instructions.

Key Responsibilities:

- Collect and validate required customer/entity documents and data against onboarding standards.

- Use AI/OCR to extract and compare information, correcting errors against original documents.

- Perform screening and risk assessment for sanctions, PEP, adverse media and customer/product/geography factors using approved systems.

- Resolve discrepancies and obtain additional evidence rather than relying on AI assumptions.





- Conduct or support enhanced due diligence for higher-risk cases.

- Maintain explicit source, review and approval evidence for each decision.

- Escalate suspicious or policy-exception cases to authorized compliance/financial-crime teams.

- Track onboarding aging, document expiry and periodic review obligations.

- AI-enabled ways of working:

- Use approved GenAI copilots, enterprise search/RAG, analytics and workflow agents to reduce repetitive work and improve decision preparation.

- Keep prompts, outputs and automated actions within approved data-access, confidentiality and retention rules.

- Correct inaccurate summaries, classifications or recommendations before they become customer, operational or system records.

- Feed recurring AI errors, knowledge gaps and process friction into product, documentation and control improvement.

- Human accountability: AI is a copilot, not the accountable decision-maker.

- The role holder remains responsible for judgement, quality, privacy, security and appropriate escalation.

- Credit, fraud blocking, legal/regulatory, financial advice, safety-critical, clinical, employment and other high-impact decisions must follow delegated authority and required human review.

- Success Measures:

- Onboarding turnaround improves

- Data/document accuracy remains high
- High-risk cases are identified and escalated

- KYC files are audit-ready

📌 AI KYC / AML Operations Analyst (Chennai)
🏢 Santriya Technologies
📍 Chennai