- Santriya Technologies is seeking an AI-Enabled Housekeeping Supervisor to lead housekeeping teams using AI-assisted occupancy, workload and inspection insights to improve room readiness, quality and labor efficiency.

- Product & documentation operating model: You will be assigned one or more company products, client solutions or operational services.

- The approved product documentation, SOPs, policies, process maps, knowledge articles, release notes, controls, scripts and AI runbooks are the source of truth.

- Use only approved enterprise AI tools to retrieve, summarize, draft, classify, prioritize or automate work.

- Validate material AI outputs against current documentation and authoritative system data, record exceptions, and escalate conflicts or missing guidance.

- Do not invent product features, prices, customer entitlements, engineering limits, regulatory positions or safety instructions.

Key Responsibilities:

- Plan room/area assignments based on occupancy, arrivals, departures, priority rooms and staffing.

- Use AI scheduling and workload forecasts as decision support, adjusting for real-time room conditions and guest needs.

- Inspect cleaned rooms/public areas against documented standards and record defects.

- Coordinate maintenance, linen, minibar, lost-and-found and special-request issues.

- Control chemical, PPE, key/access and safety procedures.





- Coach staff on standard work and quality expectations using inspection trends.

- Track room turnaround, re-clean, complaint and productivity data.

- Escalate suspicious, safety or guest-property issues according to policy.

- AI-enabled ways of working:

- Use approved GenAI copilots, enterprise search/RAG, analytics and workflow agents to reduce repetitive work and improve decision preparation.

- Keep prompts, outputs and automated actions within approved data-access, confidentiality and retention rules.

- Correct inaccurate summaries, classifications or recommendations before they become customer, operational or system records.

- Feed recurring AI errors, knowledge gaps and process friction into product, documentation and control improvement.

- Human accountability: AI is a copilot, not the accountable decision-maker.

- The role holder remains responsible for judgement, quality, privacy, security and appropriate escalation.

- Credit, fraud blocking, legal/regulatory, financial advice, safety-critical, clinical, employment and other high-impact decisions must follow delegated authority and required human review.

- Success Measures:
- Room readiness and inspection pass rate improve

- Re-cleans and housekeeping complaints reduce

- Labor allocation matches occupancy better

- Safety and lost-property controls remain solid

📌 AI-Enabled Housekeeping Supervisor (Chennai)
🏢 Santriya Technologies
📍 Chennai