- Santriya Technologies is seeking an AI-Enabled Sales Executive / Sales Representative to own product-led prospecting, qualification, demonstrations and conversion for assigned company products, using approved AI tools to improve preparation, follow-up and pipeline quality without replacing human judgement.

- Product & documentation operating model: You will be assigned one or more company products, client solutions or operational services.

- The approved product documentation, SOPs, policies, process maps, knowledge articles, release notes, controls, scripts and AI runbooks are the source of truth.

- Use only approved enterprise AI tools to retrieve, summarize, draft, classify, prioritize or automate work.

- Validate material AI outputs against current documentation and authoritative system data, record exceptions, and escalate conflicts or missing guidance.

- Do not invent product features, prices, customer entitlements, engineering limits, regulatory positions or safety instructions.

Key Responsibilities:

- Build and manage a qualified pipeline across assigned territories, segments and product lines.

- Use approved AI copilots to research accounts, summarize interactions, prepare call plans and draft personalized outreach, validating all claims before use.

- Run discovery against product documentation to map customer needs to supported features, integrations, pricing rules and service boundaries.

- Deliver product demonstrations and proposals; coordinate technical, legal, finance and delivery inputs for non-standard requirements.

- Maintain accurate CRM records, next actions, probability,



risks and customer commitments after every material interaction.

- Use AI-assisted call notes and sentiment/intent signals to prioritize follow-up, while escalating sensitive or ambiguous customer issues.

- Protect confidential data and never use unapproved AI tools for customer, pricing, contract or regulated information.

- Feed recurring objections, lost-deal reasons and feature requests to product and marketing teams with evidence.

- AI-enabled ways of working:

- Use approved GenAI copilots, enterprise search/RAG, analytics and workflow agents to reduce repetitive work and improve decision preparation.

- Keep prompts, outputs and automated actions within approved data-access, confidentiality and retention rules.

- Correct inaccurate summaries, classifications or recommendations before they become customer, operational or system records.

- Feed recurring AI errors, knowledge gaps and process friction into product, documentation and control improvement.

- Human accountability: AI is a copilot, not the accountable decision-maker.

- The role holder remains responsible for judgement, quality, privacy, security and appropriate escalation.

- Credit, fraud blocking, legal/regulatory, financial advice, safety-critical, clinical, employment and other high-impact decisions must follow delegated authority and required human review.

- Success Measures:
- Qualified pipeline coverage and conversion improve

- CRM/documentation accuracy remains high
- Customer commitments match approved product capability

- Forecast variance and avoidable sales-cycle delays reduce

📌 AI-Enabled Sales Executive / Sales Representative (Chennai)
🏢 Santriya Technologies
📍 Chennai