- Recruit qualified agents
- Conduct weekly / monthly meeting to review performance, disseminate Company information , address common problems and concerns and rally the team to achieve goals

- Set weekly production target for team of agents

- Identify agents development needs and work with Training Department to schedule appropriate technical , product and skills training

- Accompany agents on customer visits to support and improve sales skill

- Develop agents in line with career development / training requirements of the Company

- Responsible for the activisation of the agents

- Motivate by providing support , recognizing good performers and arranging appropriate team-building activities

- Review agent performance against target and identify training needs

- Ensure agents work in accordance with Company standards, the regulation and ethics and maintain licensed status

- Make necessary decisions based on agent performance

- Handle complaints in a timely and skilled manner

Host events for customers to develop new and long-term relationship

📌 Agency Manager - Karur
🏢 Bharti AXA Life Insurance
📍 Karur