Job Title: Admission Counselor / Senior Admission Counselor (Telecounseling) Organization: Chandigarh University Location: Gharuan, Mohali, Punjab Contact Details Email: [email protected] Key Responsibilities 1. Telecalling & Lead Management  Make 100+ outbound calls daily to prospective students and parents from assigned databases  Handle inbound inquiries via phone, WhatsApp, and email professionally  Conduct cold calling and ensure consistent follow-ups on leads  Maintain accurate records of interactions, follow-ups, and lead status in CRM systems  Track daily, weekly, and monthly performance metrics (calls, conversions, enrollments)  Achieve assigned admission and enrollment targets 2.

Admission

Counseling  Counsel students and parents on academic programs, eligibility, admission procedures, fee structures, scholarships,



and important deadlines  Assess student profiles and recommend suitable courses  Build trust and maintain long-term relationships with prospects  Guide applicants throughout the admission process until successful enrollment  Apply effective counselling and persuasion techniques to convert leads into admissions Eligibility Criteria  Bachelor's degree in any discipline  1–3 years of experience in admission counseling, telecalling, or education sales  Experience in the Education/EdTech sector preferred Key Skills  Admission Conversion &

• Lead Nurturing  Student Counseling &

• Relationship Management  CRM &

• Lead Management  Robust Communication &

• Interpersonal Skills (English proficiency required)  Objection Handling &

• Negotiation  Follow-up &

• Engagement Techniques  Basic computer skills (MS Office, CRM tools) (Vacency for Females only)

📌 Admissions Counselor (Sahibzada Ajit Singh Nagar)
🏢 Chandigarh University
📍 Sahibzada Ajit Singh Nagar