We're looking for an Admissions Counsellor who are extremely customer centric and are excited by the challenges of a new emerging business environment. As an Admissions Counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.
Key Responsibilities
- Counsel prospective students on various online and executive education programs.
- Understand learner requirements and recommend suitable programs based on their career goals.
- Handle inbound and outbound leads, qualify prospects, and drive enrollments.
- Build robust relationships with candidates through regular follow-ups and personalized counseling.
- Explain program features, fee structures, financing options, and admission processes.
- Achieve monthly enrollment and revenue targets.
- Maintain accurate records of leads, interactions, and conversions in the CRM.
- Collaborate with marketing and operations teams to ensure a seamless admission experience.
- Stay updated on industry trends, competitor offerings, and product knowledge.
Desired Candidate Profile
- 1-3 years of experience in Admission Counseling, Academic Counseling, Inside Sales, or Education Sales.
- Experience in EdTech organizations or similar companies is highly preferred.
- Strong consultative sales and objection-handling skills.
- Excellent verbal and written communication skills.
- Ability to work in a target-driven, fast-paced environment.