Job Title: Senior Business Development
Location: Kozhikode
Employment Type: Full-Time
Experience Required: 4–8 Years
Industry Preference: BPO Services, Consulting, EdTech, SaaS, Service Sales, Business Services, Inside Sales
About the Company
We are a fast-growing B2B service-oriented company specializing in industry-specific solutions and BPO services for SMEs. Our organization focuses on delivering customized and recurring service solutions through strong client relationships, operational excellence, and deep domain expertise.
As part of our expansion, we are looking for an experienced and result-oriented Senior Sales Manager to lead and scale our inside sales and tele calling operations. The role involves building and managing a high-performing telesales team consisting primarily of remote-working professionals, freshers, and educated homemakers.
Role Overview
We are seeking a highly driven, process-oriented, and execution-focused Senior Business Development with strong experience in telesales and inside sales team management.
The ideal candidate should have evolved from an individual tele caller or inside sales executive into a leadership role and possess a deep understanding of the complete sales lifecycle — including lead qualification, demo scheduling, follow-ups, conversion management, CRM discipline, team productivity, and revenue growth.
This position requires strong leadership capabilities, hands-on sales management, coaching expertise, and the ability to drive aggressive business targets in a fast-paced environment.
Key Responsibilities
Sales Team Leadership
Lead, manage, and mentor a team of 10+ tele callers and inside sales executives
Recruit, onboard, and train freshers and remote-working team members
Build a performance-driven and target-oriented inside sales culture
Conduct regular call audits, sales reviews, and coaching sessions
Improve team productivity, demo quality, and conversion performance
Develop strong accountability and performance tracking systems
Sales Operations & Revenue Growth




Handle inbound and assigned leads efficiently
Drive revenue growth through structured follow-up systems and sales discipline
Ensure high-quality demos and effective sales pipeline management
Monitor daily sales activities, KPIs, CRM updates, and reporting accuracy
Develop and optimize tele calling scripts, objection-handling methods, and sales SOPs
Maintain consistent lead engagement and follow-up processes
Process & Performance Management
Establish measurable sales processes and reporting frameworks
Track revenue, conversions, demos, productivity, collections, and performance metrics
Improve lead response time and follow-up consistency
Work closely with management to achieve monthly and quarterly business goals
Ensure operational discipline across the inside sales team
Customer Engagement
Understand SME customer requirements and business pain points
Conduct consultative sales discussions through phone and video calls
Build long-term client relationships to support recurring business growth
Deliver professional and solution-oriented customer interactions
Required Skills & Qualifications
Mandatory Requirements
4–8 years of experience in Inside Sales, Tele calling, B2B Sales, or Service Sales
Proven experience managing telesales or inside sales teams
Experience in BPO services, consulting, EdTech, SaaS, or business services industries
Strong leadership, team-building, and coaching abilities
Excellent communication skills in English and Hindi
Hands-on experience with CRM systems and sales reporting
Robust understanding of remote team management
Ability to perform in a target-driven start-up environment




Solid sales execution and follow-up management capability
Preferred Candidate Profile
Started career in tele calling or inside sales and progressed into leadership roles
Experience building telesales teams from scratch
Strong trainer, mentor, and motivator
Highly process-oriented and KPI-driven
Comfortable managing women work-from-home teams and freshers
Strong closer with a hands-on sales mindset
Entrepreneurial, disciplined, and execution-focused personality
Key Performance Indicators (KPIs)
The selected candidate will be evaluated based on:
Revenue generation and business growth
Team productivity and sales efficiency
Demo quality and conversion ratio
Follow-up effectiveness and lead management
CRM discipline and reporting consistency
Team retention and performance stability
Achievement of monthly and quarterly sales targets
Compensation & Benefits
CTC: ₹5 Lakhs per annum
Attractive performance-based incentives
Career growth opportunities in a fast-scaling organization
Leadership exposure and team-building opportunities
Structured operational environment with long-term growth potential
Work Schedule
6 Days Working
Phone and video-based sales operations
No field sales or travel required
Office-based leadership role with remote team coordination responsibilities
What We Are Looking For
We are looking for a candidate who is:
Aggressive in achieving sales targets
Strong in team building and people management
Process-driven and disciplined
Entrepreneurial and execution-focused
Comfortable working in a fast-growing business environment
Passionate about inside sales and team performance improvement
Candidates Who May Not Fit
This role may not be suitable for candidates who:
Have only field sales experience
Lack hands-on telesales or inside sales exposure
Are uncomfortable working with aggressive targets
Cannot effectively manage remote teams
Prefer non-performance-oriented work environments

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