Work with the management team to bring creative solutions to prospective clients and to build the business of current clients.
Contribute to client’s business growth by identifying new opportunities.
Key Account Management
Coordinating with various teams eg, Creative, Product Development, Delivery & Fulfillment, Operations etc.
Responsible for future business generation from existing clients.
Foster a productive and empowering working environment.
Deliver company business and revenue goals.
Will work on multiple projects at once and ensure robust integration across the organization.
Lead new business efforts and determine the optimal staffing assignments for new initiatives.
Partner with peers in planning and creative agencies, and internal disciplines to work on existing or new business opportunities.
Perform senior-level client negotiation and management skills, with clear and excellent speaking, writing and presentation skills.
Data analysis and designing engagement strategies to keep the program dynamic and engaging for the users
Work closely with the backend functional teams like creative, technology, procurement, finance etc and liaison the tasks with the client
Creation and presentation of monthly program review decks and proposing engagement strategies to client
Invoicing, payment tracking.
Minimum Qualifications:
2+ years of experience in client servicing and account management.
Prior experience in growing accounts and mining new opportunities within existing accounts.
Any Graduate/Post Graduate/ MBA in is preferred.
Account Management
Exceptional Customer Service and Relationship building experience.
Experience in traditional advertising, direct marketing, or similar media environments is a plus.
Agency background is highly preferred.
Good communication skills.
Good interpersonal skills.
Active problem solving skills.
Customer Focus.
Ability to handle pressure.