We are hiring for a MNC Company for E-Commerce Chat Support Executive Role for Mohali location (Work From Office Job)
Job Description
We are hiring Chat Support Executives for a leading MNC Company. The role involves assisting customers over voice calls by resolving their queries over the chat and providing a high-quality customer experience.
Key Responsibilities
Handle customer chat professionally.
Resolve customer queries related to e-com products and services.
Provide accurate information and appropriate solutions.
Maintain customer satisfaction and ensure quality service.
Follow company policies and compliance guidelines.
Accurately update customer interactions in the system.
Rotational Shift
Eligibility
12th Pass
Good communication skills in English & Hindi
Basic computer knowledge.
Typing 30 WPM
Customer service attitude with positive problem-solving skills.
Salary & Benefits
CTC 19K (15.4K In Hand)
6 Days Working (1 Rotational week off)