Job Title: - Zonal Operations Manager – Logistics

Location: - Mumbai
Department: Operations
Reports to: Regional Director / National Operations Head
Position Type: Full-Time

Job Summary:

The Zonal Head in our logistics company will be responsible for overseeing and managing operations within a defined zone, ensuring seamless and efficient logistics management. This includes strategic planning, resource allocation, performance monitoring, and fostering strong relationships with customers and stakeholders. The ideal candidate will be a dynamic leader with deep experience in logistics, supply chain management, and a proven track record in operations leadership.

Key Responsibilities:

- Leadership & Team Management:
- Lead and mentor a team of managers and staff across multiple locations within the zone.
- Ensure that operational goals are met and that staff performance is aligned with the company’s strategic objectives.
- Develop and implement training programs to ensure team skill development and alignment with best practices.
- Operational Excellence:
- Oversee daily logistics operations within the zone, including transportation, warehousing, inventory management, and delivery.
- Ensure productive management of the supply chain by optimizing routes, reducing costs, and minimizing delays.
- Establish and maintain key performance indicators (KPIs) to measure operational efficiency and productivity.
- Strategic Planning & Execution:
- Develop and execute short-term and long-term operational strategies to meet company goals.
- Analyze and forecast demand and logistics needs for the zone and ensure resource availability.
- Drive process improvements to optimize costs, timelines, and service delivery.
- Customer & Stakeholder Engagement:




- Build and maintain strong relationships with key customers, vendors, and other external stakeholders.
- Address and resolve operational issues in a timely manner to ensure customer satisfaction.
- Ensure that service level agreements (SLAs) are met and exceeded, ensuring high-quality service delivery.
- Budget & Financial Management:
- Manage budgets within the zone, ensuring that operations are carried out efficiently and cost-effectively.
- Identify areas for cost reduction without compromising on service quality.
- Monitor financial performance and report regularly to senior management.
- Compliance & Safety:
- Ensure all operations comply with local, regional, and national laws, including health and safety regulations.
- Promote a culture of safety by enforcing safety protocols and procedures across the zone.
- Conduct regular audits and inspections to ensure operational compliance.
- Technology & Systems Utilization:
- Leverage logistics software, ERP systems, and technology solutions to optimize performance and streamline operations.
- Stay updated on the latest trends in logistics technology to drive innovation within the zone.
- Risk Management:
- Identify potential risks and develop strategies to mitigate them, including those related to transportation, inventory, and human resources.




- Ensure business continuity by implementing disaster recovery and contingency plans.

Qualifications & Experience:

- Education: Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field. A Master’s degree is preferred.
- Experience: Minimum of 7-10 years of experience in logistics, supply chain, or operations management, with at least 3 years in a leadership or senior management role.
- Industry Experience: Experience in managing operations in the logistics, transportation, or supply chain industry is a must.
- Leadership: Strong leadership skills with the ability to manage cross-functional teams and drive change within an organization.
- Communication: Excellent verbal and written communication skills with the ability to interact with various levels of the organization and external stakeholders.
- Problem Solving: Strong analytical and problem-solving skills, with a focus on operational efficiency.
- Technology Skills: Proficient in logistics software and systems (e.g., WMS, TMS, ERP) and Microsoft Office Suite.

Key Competencies:

- Strategic Thinking
- Operational Efficiency
- Customer Focus
- Financial Acumen
- Risk Management
- Strong Negotiation Skills
- Adaptability & Flexibility
- Decision-Making

Working Conditions:

- Full-time, with occasional travel required across the zone.
- Flexible working hours as required to manage multiple locations and teams.
- Ability to work under pressure in a fast-paced environment.

Contact No - +91-XXXXXXXXXX
Email Id - [email protected]

Pay: ₹25,000.00 - ₹75,000.00 per month

Benefits:

- Flexible schedule
- Provident Fund

Work Location: In person

📌 Zonal Operations Manager (India)
🏢 PCCS Logistics Private
📍 India