- Job Description: Process policy servicing requests such as beneficiary changes, address updates, ownership transfers, premium updates, reinstatements, and policy modifications.
- Review and validate documents submitted by policyholders to ensure completeness and compliance.
- Maintain accurate policy records and update information in system applications.
- Respond to customer, agent, and internal stakeholder inquiries in a timely and qualified manner.
- Ensure all requests are processed within agreed turnaround times and quality standards.
- Identify discrepancies or missing information and coordinate with relevant stakeholders for resolution.
Responsibilities: They manage office systems, coordinate schedules, provide administrative support, supervise staff, prepare reports, implement policies, and maintain effective communication within the organization
Qualifications: Graduate
📌 Executive (India)
🏢 EXL Service
📍 India
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