Server Management Role:
24x7 Server Management Operation supporting S/4HANA, SMC, IBP, ByD (in CCloud), C4C (in CCloud) & DLM (VLAB systems of ByD&C4C; in CCloud)
Support CCloud, GCS, AWS and Azure environments
Health Check monitoring and Incident handling
Outage handling and Problem Management
Service & Change request handling
Problem Management and Continuous improvements
Collaboration with infra providers and various Tools/DevOps teams
OS Builds
Security Patch Management
Support Compliance Requirements (SOC2, ISO27001, C5)
Malware Management – OS layer
Vulnerability Management
Key Responsibilities
1. To architect| design and develop [through team] solution for product / sustenance delivery.
2.
To train and develop team so as to ensure that there is an adequate supply of trained manpower in the said technology and delivery risks are mitigated.
3. To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology.
4. To ensure knowledge up-gradation and work with current technologies so that the solution is current and meets quality standards and the client requirements.