Office Administrator (India)

Office Administrator (India)

05 Aug
|
RIGHT DIRECTION ACADEMY
|
India

05 Aug

RIGHT DIRECTION ACADEMY

India

Admin Executive – Job DescriptionAbout Right Direction Academy

Right Direction Academy is a leading Law Entrance Coaching Institute specializing in CLAT, MH CET Law, and Law Semester Coaching. We are committed to providing quality education, personalized mentoring, and career guidance to students.

Position Summary

We are looking for a smart, organized, and proactive Admin Executive who can efficiently manage daily administrative operations, support admissions, maintain student records, and ensure smooth communication between students, parents, and faculty.

The ideal candidate should possess excellent communication skills, strong organizational abilities, and basic computer proficiency.

Key Responsibilities1. Student & Parent Communication

- Handle incoming phone calls and WhatsApp enquiries.
- Respond to student and parent queries professionally.
- Schedule counselling appointments.
- Follow up with prospective students.
- Maintain positive relationships with students and parents.

2. Admission & Sales Support

- Explain course details and fee structure.
- Guide students through the admission process.
- Follow up with interested leads.
- Maintain daily admission records.
- Assist in converting enquiries into admissions.

3. CRM & Data Management

- Update student information in the CRM software.
- Record enquiry status and follow-up remarks.
- Maintain accurate student databases.
- Generate daily and weekly reports.
- Ensure proper documentation of admissions.

4. Office Administration

- Manage day-to-day office activities.
- Maintain attendance records.
- Organize student files and documents.
- Coordinate classroom schedules.
- Maintain office supplies and stationery.
- Ensure cleanliness and smooth functioning of the office.

5. Faculty Coordination

- Coordinate lecture schedules.
- Inform students about timetable changes.
- Arrange classrooms before lectures.
- Assist faculty with administrative requirements.
- Coordinate examination schedules.

6. Student Support

- Help students with notes,



study material, and login issues.
- Resolve routine student concerns.
- Track student attendance.
- Maintain communication regarding lectures, tests, and events.

7. Social Media & Digital Support

- Reply to basic social media enquiries.
- Forward qualified leads to the counselling team.
- Upload basic notices and announcements when required.
- Coordinate with the marketing team.

8. Reporting

Prepare daily reports including:

- Number of enquiries
- Calls made
- Follow-ups completed
- Admissions confirmed
- Pending enquiries
- Fee collection updates

Required Skills

- Excellent communication skills (English, Hindi & Marathi preferred)
- Good interpersonal skills
- Positive and professional attitude
- Basic sales and convincing ability
- Solid organizational skills
- Attention to detail
- Ability to multitask
- Good typing speed
- Willingness to learn

Technical Skills

- Microsoft Word
- Microsoft Excel
- Google Sheets
- Google Drive
- Gmail
- WhatsApp Business
- Basic ChatGPT usage
- Internet research
- CRM software (preferred)

Qualifications

- Graduate in any discipline (Preferred)
- Freshers with excellent communication skills are welcome to apply.
- Experience in Education, Coaching Institute, Front Office, Administration, or Customer Service will be an added advantage.

Working Hours

- Full-Time
- Weekends may be working days during admission season.
- Weekly off as per institute policy.

Key Performance Indicators (KPIs)

- Daily calls completed
- Follow-up completion rate
- Student enquiry response time
- CRM accuracy
- Admission conversions
- Attendance and record accuracy
- Parent satisfaction
- Office discipline and coordination

Personal Qualities

- Honest and responsible
- Punctual
- Quick learner
- Self-motivated
- Team player
- Positive attitude
- Problem-solving mindset
- Customer-focused approach

If you enjoy interacting with students, maintaining organized systems, and contributing to a growing educational institute, we'd love to have you on our team.

Pay: From ₹8,646.96 per month

Work Location: In person

📌 Office Administrator (India)
🏢 RIGHT DIRECTION ACADEMY
📍 India

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