About Tripjack

TripJack: A Great Place to Work® and the trusted tech platform for over 60K+ travel

agents across India!

We’re proud to be Great Place to Work® Certified™ workplace, reflecting the trust, pride, and

sense of belonging our people feel every day. This recognition reflects our commitment to a

culture where our teams grow, collaborate, and drive the future of travel technology, while

consistently delivering excellent service to our agent partners.

With over 35+ years of travel experience between the founders, TripJack has always prioritized

the needs of travel agent partners. TripJack’s integrated platform offers content from 750+

airlines, 2 Mn+ Hotels including services across Corporate Travel, Travel assistance and

Insurance, Rail and Marine segments. With a superior tech platform, seamless agent pre- and

post-booking journeys, and 24/7 customer service, we are on a mission to transform the travel





booking & management experience for our agent partners.

Role Overview

We are looking for an analytical qualified to manage hotel API distribution

performance, client integrations, and technical support for API partners.

Key Responsibilities

- Handle technical queries from API clients related to search, availability,

pricing, and booking flows.

- Troubleshoot issues using API documentation, logs, and internal tools.
- Coordinate with the tech team to resolve integration or system issues and

follow up until closure.

- Monitor API integration hygiene including search, detail, review, and booking

flow performance.

- Analyse booking trends across hotels, cities, countries, and clients.
- Identify business opportunities and gaps in distribution performance.
- Prepare regular insights and performance reports.

📌 Tech Support and Analytics - Hotel Distribution Analyst (API Business) (India)
🏢 Trip Jack
📍 India