Key Responsibilities

1. Multi-Site Operations & Quality Audits

- Travel to various client sites daily or weekly to conduct detailed housekeeping and hygiene audits.
- Ensure cleaning standards comply with the agreed SLAs and operational procedures.
- Identify areas for improvement in cleaning processes and implement corrective actions immediately.

2. Manpower & Team Management

- Manage the deployment, attendance, and shift rostering of site supervisors, janitors, and cleaning staff across all assigned locations.
- Address frontline staff grievances, manage leave replacements, and control absenteeism to ensure zero impact on daily operations.
- Conduct on-the-job training for staff regarding grooming standards, behavioral etiquette, and operational tasks.

3. Equipment, Chemical & Inventory Control

- Ensure all sites have adequate stock of cleaning consumables, chemicals (e.g., floor cleaners, sanitizers, glass cleaners), and toiletries.
- Monitor the correct dilution and secure usage of industrial cleaning chemicals to prevent wastage and damage to surfaces.
- Oversee the maintenance and proper handling of mechanized cleaning equipment (e.g., ride-on scrubbers, vacuum cleaners,



high-pressure washers).

4. Client Relations & Issue Resolution

- Meet regularly with on-site Facility Managers or client representatives to gather feedback and discuss service quality.
- Act as the first point of escalation for any housekeeping-related complaints and resolve them within the stipulated turnaround time.
- Prepare and submit daily, weekly, or monthly site performance and attendance reports to clients and internal management.

5. Health, Safety & Compliance (HSE)

- Ensure all field staff strictly adhere to safety protocols and wear appropriate Personal Protective Equipment (PPE).
- Monitor the proper segregation and disposal of dry, wet, and hazardous waste according to local municipal regulations.
- Maintain compliance with labor laws regarding working hours and workplace safety for the deployed workforce.

Pay: ₹25,285.16 - ₹28,154.93 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Facility Management Operation Executive (India)
🏢 Le Chateau
📍 India