Qualification: MBA (Finance)

Experience: Minimum 2 years of experience in Affordability, Consumer Finance, Smartphone Finance, or Consumer Durable Finance industry.

Key Responsibilities

1. Affordability Planning & Management

· Develop and execute monthly affordability schemes aligned with business objectives.

· Monitor and analyze scheme performance to ensure optimal customer conversion and sales growth.

· Conduct monthly scheme cost and effectiveness analysis to maintain and improve High-Contribution Products (HCP).

2. Market & Competition Analysis

· Track and compare Vivo affordability schemes with competitor brands.

· Monitor competitor pricing, price drops, offers, and financing services.

· Provide actionable market insights and recommendations to improve competitiveness.

3. Partner & Retail Network Management

· Manage relationships with finance partners and facilitate new retailer onboarding.

· Conduct regular meetings with finance partners, including LCP and HCP partners, to review performance and address operational challenges.

· Ensure smooth implementation of affordability programs across retail channels.

4. Customer Offer & Service Management

· Plan, track, and review customer offers, financing options, and service programs.





· Identify and resolve market affordability-related issues to improve customer experience and sales conversion.

· Support the development of customer-centric affordability solutions.

5. Coordination & Reporting

· Coordinate with HQ and regional teams regarding affordability initiatives, approvals, and program execution.

· Prepare monthly performance reports, scheme analysis, and business reviews.

· Ensure completion and tracking of Customer Retail Journey and V-Connect sessions on a monthly basis.

6. Performance Monitoring

· Analyze affordability program ROI and partner performance.

· Track customer engagement and scheme utilization trends.

· Recommend process improvements to enhance operational efficiency and market penetration.

Required Skills

· Robust financial analysis and reporting skills.

· Knowledge of consumer finance, EMI programs, and affordability solutions.

· Excellent analytical and problem-solving abilities.

· Solid stakeholder and partner management skills.

· Proficiency in Microsoft Excel, PowerPoint, and data analysis tools.

· Effective communication and presentation skills.

· Ability to work independently and manage multiple priorities.

Pay: Up to ₹25,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Affordability Officer (India)
🏢 Rongsheng Mobile India Private
📍 India