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Explore your next opportunity at a Fortune Global 500 organization. Envision cutting-edge possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The F&A; Senior Admin Assistant will be responsible for daily/weekly/monthly tasks to be performed within the agreed deadlines. The position requires a thorough understanding of above-mentioned processes and will need to coordinate with the offshore team to complete all the tasks which are within scope of the Pune team. He/she will be responsible for validating adjustments in the system and providing inputs to improve overall process deliverables. He/she must responsibly coordinate and work together in a team.

Key Accountabilities

- Research customers’ shipping information to determine the root cause of discrepancy.
- When cause of discrepancy is identified, problem solving, analytical skills will be used to determine appropriate course of action.




- Detailed emails may be required for proper documentation
- Use of various software packages may be needed for processing of adjustments for invoices
- Proactive follow up with internal and external customers may be needed to eliminate future discrepancies.
- Process corrections timely and accurately utilizing proper methods.
- Must meet above minimum acceptable requirements for both quantity and quality elements on a consistent basis.
- Providing customer specific information.
- Calculate and process large and complex adjustments with appropriate reasoning and research skills.
- Europe Billing experience preferred.

Skills Necessary

- Excellent written and verbal communication skills.
- Excellent interpersonal skills.
- Analytical & Problem-solving skills.
- Must possess advanced reasoning and research skills.
- Decision making skills.
- Excellent typing speed for data entry.
- Must be customer focused.
- Need to comprehend and cater to respective email requests accordingly.
- Eye for detail and must meet stiff deadlines.
- Self-driven.
- Strong customer orientation to understand customer services issues.
- Knowledge of MS Office.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

📌 F&A Senior Admin Assistant-4 (India)
🏢 UPS
📍 India