- Lead RFQ on Solution design for Order management and Supply Chain processes for outsourcing of services by Fortune 500 companies
- Experience in working in a Pre sales role as part of Solution design team within the BPO environment
- Support development of Order Management Supply Chain solutions with cutting-edge ideas by close coordination with Solution Design team including Client and Internal stakeholders
- Research market Identify new technology solutions and support development of market differentiated solution along with Solution design team
- Be able to define transformation solution leveraging domain best practices technology levers to improve efficiency of clients processes
- Manage stakeholder expectations from Solution Design Services delivery Practices through regular interaction
- Research and bring out best practices based frameworks approaches for Supply chain Order Management processes
- Create and collate case studies from existing operations write Supply chain centric POVs Blogs and support other promotional channels to generate market visibility
- Train and coach team members
- Take up short term on site projects as a consultant as and when required
- Skills
- Good written and spoken communication skills in English
- Good writing and copy editing skills
- Should be able to write articles white papers by taking inputs from internal stakeholders and completing the same by adding inputs by reading multiple articles on related subject
- Program management stakeholder management and in cross cultural context
- Presales BPO operations experience across Order Management Supply Chain processes
- Good understanding of technology and tools used in the Supply Chain space by companies
- Business finance and commercial models understanding relevant to RFQ
- Service Delivery Consulting background
- Qualification
- Graduate Masters in any discipline
- 6 10 years of experience in BPO Presales Order Management Supply chain preferable