5 months ago

Remote, India

Full Time

Mid-Level

Skills Required

Non-Negotiable Skills:

- CCAI
- Dialogflow CX
- Solution Scoping
- STTS and TTS
- Problem Solving Skills
- Python
- Problem Solving
- Ownership
- Seeker Mindset
- Passionate Towards Work
- Extremely Ambitious
- Unbeatable Work Ethics
- Ability to comprehend

Negotiable Skills:

- Vertex.AI
- RAG

Job Description

Department: AI Engineering

Imagine transforming how the world communicates. At Techolution, we're pioneering the future of customer interaction, and we're seeking a talented Conversational AI specialist Mid-Level to join our agile team. This pivotal role involves leveraging the Google CCAI stack to modernize legacy IVR systems into intelligent, voice-enabled AI platforms, significantly enhancing customer experiences for high-volume enterprise clients globally. If you're passionate about designing and building cutting-edge Contact Center AI solutions that deliver real-world impact, this is your opportunity to innovate and grow with us.

- Design and implement advanced conversational flows using Dialogflow CX and CCAI to deliver intuitive and effective user experiences, demonstrating strong ownership over project success and user satisfaction.
- Develop and optimize Python-based integrations and custom components for conversational AI platforms, ensuring robust, scalable, and high-performance solutions while applying a seeker mindset for continuous innovation.
- Spearhead comprehensive solution scoping and analysis for new conversational AI initiatives, translating complex business requirements into clear technical specifications and leveraging exceptional problem-solving skills to overcome challenges.
- Integrate and fine-tune Speech-to-Text (STTS) and Text-to-Speech (TTS) technologies to enhance the naturalness, clarity, and overall human-like quality of AI-driven conversations, driven by a profound passion towards work.
- Proactively identify, diagnose,



and resolve complex technical issues and performance bottlenecks within conversational AI systems, utilizing strong problem-solving abilities and an unbeatable work ethic to ensure optimal system uptime and efficiency.
- Architect and refine conversational AI agents to effectively comprehend user intent and context, showcasing a solid ability to comprehend intricate linguistic patterns and an extremely ambitious drive to achieve cutting-edge conversational capabilities.

About Techolution

At Techolution, we specialize in building custom AI solutions that deliver innovation and drive measurable outcomes for enterprises worldwide. With our specialized expertise we help businesses take AI from their labs into the real world.

What We Do

At Techolution, we specialize in building custom AI solutions that deliver innovation and drive measurable outcomes for enterprises worldwide. With our specialized expertise we help businesses take AI from their labs into the real world.

Our Unique Value Proposition

- White Glove Service: From Ideation Innovation Integration, we lead the way to deliver meaningful outcomes, enabling your team to operate AI solutions independently.
- Human-AI Partnership: Our Govern Guide Control (GGC) framework ensures responsible AI governance, aligning solutions with your organizational requirements and brand identity.
- Customized AI Solutions: We tailor AI to your enterprise needs, delivering from concept to implementation with our turnkey approach at a guaranteed price.

Awards and Recognition

2024

Forbes publishes the best-selling book by our CEO, "Failing Fast?: The 10 Secrets to Succeed Faster."

2023

AI Solutions Provider of the Year - AI Summit

2022

Best in Business Award - Inc. Magazine

Perks & Benefits

Comprehensive perks and benefits supporting your growth, well-being, and work-life balance at Techolution.

Medical insurance

Employee recognition program

Success ownership program

Free meals and snacks

📌 Conversational AI specialist (India)
🏢 Techolution
📍 India