Act as the key liaison between the customer and the workshop, ensuring efficient service delivery and high customer satisfaction.
Key Responsibilities:
- Greet customers and understand their service requirements.
- Create job cards and explain service estimates.
- Coordinate with the workshop team for timely delivery.
- Communicate service updates and delivery timelines to customers.
- Upsell value-added services and AMC plans.
Qualifications:
- Diploma / Graduate in Automobile or Mechanical field.
- 2–4 years of experience in a similar role.
- Positive technical knowledge and customer handling skills.
- Familiar with DMS (Dealer Management Systems).
- ✅ Additional Requirements:
- Language skills based on the region (e.g., local language + English/Hindi)
- Valid driving license (preferred)
- Familiar with DMS (Dealer Management Systems).
Salary Range: 25k-35k
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Service Advisor (India)
🏢 Dap Automobiles Private
📍 India
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