Greetings from CADD CENTRE Tirunelveli New Bus Stand(Hiring Tirunelveli Employees only)

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance.

RESPONSIBILITIES:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention. Planning and standardization of service delivery.
- Possessing excellent product knowledge to enhance customer support.
- Creating a WOW experience for customers
- Monitoring the work of individual representatives and of the team.
- Maintaining a pleasant working environment for your team.

REQUIREMENTS:

- A bachelor’s degree in administration or a related field.
- Minimum 1 years of experience.
- Candidate must have two wheeler and should know driving.




- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of Customer Relationship Management systems.
- Computer skills.
- Managing Social Media Platforms

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹10,0000.00 - ₹15,0000.00 per year

Perks:

- Cell phone reimbursement
- Internet reimbursement
- Flexible schedule
- Leave encashment

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Tirunelveli, Tamil Nadu

Education:

- Bachelor's (Preferred)

Experience:

- Freshers or experienced

Language:

- English (Preferred)

*Speak with the employer* +91-XXXXXXXXXX

Job Types: Full-time, Permanent, Fresher

Pay: ₹100,000.00 - ₹150,000.00 per year

Benefits:

- Cell phone reimbursement
- Internet reimbursement

Education:

- Bachelor's (Preferred)

Work Location: In person

📌 Office Admin (India)
🏢 Cadd centre
📍 India