- Provide L2.5 production support for Investment Management (IM) platforms
- Manage incident response, troubleshooting, and resolution within defined SLAs
- Support integrations with systems like Aladdin, SimCorp, Calypso, FactSet, or similar platforms
- Monitor and maintain system stability, performance, and data flows
- Work with API integrations and data pipelines across systems
- Participate in 24x7 on-call support rotation
Required Skills:
- Solid domain expertise in Investment Management / Capital Markets (mandatory)
- Experience with IM platforms or similar systems (Aladdin experience not mandatory)
- Minimum 2+ years in L2.5 production support
- Knowledge of data engineering concepts and API management
- Exposure to Python or PL/SQL scripting
- Familiarity with Kubernetes
- Understanding of SDLC processes, Git/Bitbucket, and test automation
Soft Skills:
- Strong problem-solving and analytical skills
- Good communication and stakeholder management
At Indium, diversity, equity, and inclusion (DEI) are core values. We promote DEI through a dedicated council, expert sessions, and tailored training, fostering an inclusive workplace. Our initiatives, like the WE@IN women empowerment program and DEI calendar, create a culture of respect and belonging. Recognized with the Human Capital Award, we're committed to an environment where everyone thrives. Join us in building a diverse, innovative workplace.
Indium do not solicit or accept any form of fees or payment at any stage of the hiring process.
📌 L 2.5 Support Engineer (India)
🏢 Indium software
📍 India
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