FILING INFORMATION

Position

Executive – DEPS Control

Department

Express Business, Operations

Location

Mumbai

Band

2

Reports to

Manager - Network - DEPS Control - Express Logistics

ROLES & RESPONSIBILITIES

Key responsibilities

-
DEPS recording and control on daily basis to ensure NIL cases.

- Monitor location/ Zone specific and customer specific DEPS. Identify GAP and share RCA.

- Work closely with Operations, to ensure time to time closure and recovery of the DEPS Cases.

- Coordinate with insurance company to ensure claim settle on time.

- Issuance of COF to customer.

- Credit Note working and closure

- Track and drive for continuous improvement across all defined Goals/KPI/metrics.

- Periodic and on time publication of DEPS performance data.





- Deep dive into key areas to identify areas of improvement

- Build a culture of ownership and empowerment within Team

QUALIFICATIONS & COMPETENCIES

-
Any graduate with 5+ years of experience in operations and process excellence.

- Comprehensive and possessing analytical Skills

- Exposure to operations planning.

- Tech savvy, Problem solving, data-driven decision-making through the stakeholders

- Team Building and Employee Engagement Capability.

- Adaptability towards change management.

- Stakeholder Management

📌 Executive - Network - Deps Control - Express Logistics (Maharashtra)
🏢 DP World
📍 Maharashtra