Position Overview:

We are seeking a proactive and results-driven Sales Development Representative (SDR) to spearhead our outbound sales efforts targeting the US market. This role is pivotal in generating qualified leads, scheduling discovery calls, and building a robust sales pipeline for our IT services offerings. The ideal candidate will possess a solid background in cold outreach, lead qualifications, and CRM management, with a deep understanding of the US IT services landscape.

Key Responsibilities:

- Cold Outreach: Initiate contact with potential clients through cold calls, personalized emails, and LinkedIn messages to introduce our IT services and identify business needs.
- Lead Qualification: Assess prospects’ requirements, budget, and decision-making processes to qualify leads and determine their fit for our services.
- Discovery Call Scheduling: Coordinate and schedule discovery calls between qualified leads and the sales team, ensuring smooth transitions and clear communication.
- Pipeline Management: Build and maintain a healthy pipeline of prospects, tracking interactions and progress through the sales funnel.
- CRM Management: Utilize HubSpot and Zoho CRM to document all prospect interactions, update lead statuses, set reminders for follow-ups, and maintain accurate records.
- Collaboration: Work closely with the sales and marketing teams to align outreach strategies, share insights,



and refine messaging to improve lead conversion rates.
- Performance Reporting: Provide regular updates on outreach activities, lead status, and conversion metrics to track progress and identify areas for improvement.

Required Skills:

- Experience: 3–5 years in B2B sales development, specifically within the IT services industry, with a proven track record of outbound lead generation and meeting scheduling.
- CRM Proficiency: Hands-on experience with HubSpot and Zoho CRM, including lead tracking, task management, and reporting functionalities.
- Communication Skills: Excellent verbal and written communication skills, with the ability to craft compelling outreach messages and engage prospects effectively.
- Cold Outreach Expertise: Demonstrated success in cold calling, email outreach, and LinkedIn engagement to generate leads and schedule meetings.
- Organizational Skills: Strong ability to manage multiple tasks, prioritize leads, and maintain accurate records in CRM systems.
- Knowledge of US Market: Understanding of the US IT services market, including common challenges faced by businesses and how our services can address them.
- Goal-Oriented: Self-motivated with a results-driven approach, consistently meeting or exceeding lead generation and meeting scheduling targets.

Key Skills 3–5 years of Experience in B2B IT services sales development

📌 Sales Development Representative – IT Services (US Market) (India)
🏢 Telliant India Development Office
📍 India