Customer Service Representative (India)

Customer Service Representative (India)

05 Aug
|
KVISS APPARELS, New Delhi
|
India

05 Aug

KVISS APPARELS, New Delhi

India

Job Description:

Key Responsibilities -

preferred female candidate only

immediate. joiner preferred

1. Handle post-order, post-delivery and support communication via calls & WhatsApp -

2. Re-engage existing and inactive customers to drive repeat purchases -

3. Manage returns, exchanges and cancellations with focus on saving orders - Provide fit, size and product guidance to improve customer satisfaction -

4. Collect structured feedback on product, fit and overall experience -

5. Maintain customer records, preferences and interaction logs - Coordinate insights with internal teams to improve product & processes -

6. Prepare daily and weekly performance reports

Job Type: Full-time

Work Location: In person

Pay: ₹12,000.00 - ₹18,000.00 per month

Perks:

- Commuter assistance

Work Location: In person

📌 Customer Service Representative (India)
🏢 KVISS APPARELS, New Delhi
📍 India

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