- Handling all PAN INDIA queries.

- Taking all inbound calls, making outbound calls as when required.

- Helping the team in Data Entry.

- Providing good customer service, solving all issues regarding our classes.

- Providing customers, the correct schedule with proper details for the specific batches.

- Making outbound calls to leads with the objective of converting inquiries into enrolments.

- Delivering compelling and customized sales pitches based on customer needs.

- Following up with warm leads and lapsed enquiries to maximize conversions.

- Achieving set targets for enrolments and conversions as per weekly/monthly goals.

- Updating CRM systems with lead status, follow-up actions, and call outcomes.

- Sharing regular reports and insights with the management team regarding lead quality,

conversion patterns, and feedback trends.

Expected Skill Set

- The candidate should be proficient in English – (Linguistic skills / Sentence construction will be

checked).





- The candidate should be able to converse over the phone in Hindi (if required).

- The candidate should have Computer skills.

- Experience of the call centre industry would be an added advantage. (Optional)

- Personality appropriate for a CSR –Soft skills will be checked (Professional etiquette / protocol).

- The candidate should be willing to work overtime as when required / rostered. (Overtime will be

compensated with an off or remuneration)

- Strong persuasion and negotiation skills with a sales-driven mindset.

- Ability to handle objections and close sales effectively over the phone.

- Ability to value new leads resourcefully and manage them in a systematic way.

- Familiarity with CRM tools and basic MIS reporting (e.g., Excel-based reports, Use of Vlook-up

feature, etc).

- Ability to work in a high-paced, target-oriented setting.

Pay: ₹30,000.00 - ₹32,000.00 per month

Work Location: In person

📌 Event Co-ordinator (India)
🏢 Boost Tech
📍 India