Job Title:Technical Support Executive

Location: Doctosmart, Govt. Cyberpark, Kozhikode

Job Type: Full-time | In office

Experience: 0-2 years

Freshers can apply

About Us

Doctosmart is a fast-growing tech-driven company based in Govt. Cyberpark, offering innovative digital solutions in healthcare, IT services.

Job Description

Doctosmart is hiring a Technical Support Executive to handle client support, customer onboarding and reporting activities.

Responsibilities

Solve client technical issues via call, WhatsApp, email, or system

Provide product support and basic troubleshooting

Assist customer onboarding and support client communication

Maintain client records and update CRM

Prepare daily/weekly reports for management





Coordinate with internal teams for issue resolution

Requirements

Any graduation / diploma (Freshers can apply)

Good communication skills (English & Malayalam)

Basic computer knowledge

Problem-solving mindset and customer-friendly attitude

Preferred (Not Mandatory)

Experience in technical support or customer support

Knowledge of CRM or software products

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

📌 Technical Support Executive (India)
🏢 Doctosmart Enterprises
📍 India