Role - Helpdesk(Service Coordinator)
IMMEDIATE JOINER
Location - Ekkatuthangal
Salary Range - 12.5k to 14k
Office Timing - 9AM to 6.30PM

JOB ROLES

- Respond to any issues that occur during the delivery of services
- Assist clients with living independently in their own homes
- Schedule appointments for clients, answer phones and track clients’ service records
- Monitor the services being provided and stay up to date on any services being introduced or discontinued
- Evaluate the quality of all services and identify areas that need improvements.
- Need to co-ordinate with the service engineers to Plan & close the customer issues.
- Need to share the service quotes based on the incident update from the engineers.

Pay: ₹12,500.00 - ₹14,000.00 per month

Advantages:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Ekkattuthangal, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

- Have you read the description?
- Your location? Expected salary ?

Education:

- Bachelor's (Required)

Work Location: In person

📌 Help Desk Support (India)
🏢 caresoft Technologies
📍 India