Job Description

Job Details – OE Compliance Manager

Designation – Deputy Manager

Deputy Manager – OE Compliance

Office Location Airtel Centre

Position Description- The OE Compliance Manager is responsible for driving end-to-end compliance governance, audit readiness, documentation controls, revenue assurance validations, and contract repository management across all business segments. The role ensures adherence to organizational policies, regulatory requirements, audit standards, and billing governance frameworks while maintaining a 100% audit-ready environment. The incumbent collaborates closely with Business Heads, Finance, Legal, Revenue Assurance, KAMs, and Operations teams to mitigate compliance risks, prevent revenue leakage, and strengthen process controls.

Primary Responsibilities

- Lead and manage Internal, External, and Revenue Assurance (RA) audits and ensure timely closure of audit observations.
- Ensure 100% documentation compliance across Enterprise, Emerging Business, Government, ISP, Global Business, and Nxtra segments.
- Govern centralized repositories for customer agreements including MSA, NDA, MOU, ITFS Agreements, Channel Partner Agreements, and other legal documents.
- Perform monthly Revenue Assurance reconciliations and identify discrepancies between operational and billing systems.
- Drive governance and closure of Zero Value Orders and inventory reconciliation cases.
- Conduct compliance audits, quality checks, and document validations across circles and business segments.
- Maintain audit trails, compliance records, and evidence repositories for regulatory and audit requirements.
- Monitor and report compliance adherence through dashboards and management MIS reports.

Additional Responsibilities

- Coordinate with auditors, Legal, Finance, Sales, KAMs, and Operations teams for audit and compliance requirements.
- Track and drive closure of non-compliance cases through stakeholder reviews and governance forums.
- Collect and maintain quarterly compliance certifications from Business Heads and functional stakeholders.




- Manage contract uploads and repository administration through systems such as Icertis.
- Publish periodic compliance, audit, and governance dashboards.
- Recommend process improvements, automation opportunities, and control enhancements to reduce compliance risks and improve operational efficiency.
- Support special projects related to governance, compliance transformation, and audit management.

Reporting Team: Order Entry Excellence

Reporting Designation: Senior Manager – OE

Educational Qualifications Preferred

Parameter

Requirement

Category

Management / Commerce / Engineering

Field Specialization

Operations Management, Telecommunications

Degree

MBA / PGDM / B.Com / M.Com / B.Tech / BE

Academic Score

Consistently Positive Academic Record

Institution Tier

Tier 1 / Tier 2 Preferred

Required Certification/s

Internal Audit, Risk Management, Compliance Management

Required Training/s

Audit & Compliance Management, Revenue Assurance, Contract Governance, Data Analysis

Required Work Experience

Parameter

Requirement

Industry

Telecommunications / IT Services / Enterprise Solutions

Role

Compliance, Governance, Audit, Operations Control, Revenue Assurance

Years of Experience

2–5 Years

Key Performance Indicators

Audit Compliance, Documentation Compliance, Repository Accuracy, RA Observation Closure, Zero Value Order Governance, Dashboard Timeliness

Required Competencies

- Compliance & Governance Management
- Audit Management & Controls
- Revenue Assurance Governance
- Risk Assessment & Mitigation
- Documentation Governance
- Process Improvement & Automation
- Stakeholder & Escalation Management
- Data Analysis & Reporting
- Contract & Repository Administration
- Decision Making & Accountability

Required Knowledge





- Order Entry (OE) Processes
- Internal & External Audit Frameworks
- Billing & Inventory Reconciliation Processes
- Regulatory & Compliance Requirements
- Risk & Control Frameworks
- Documentation Governance Standards

Functional Skills

- OE Operations Governance
- Compliance Monitoring
- Audit Coordination
- Revenue Assurance Validation
- Contract & Repository Management
- Documentation Control
- Dashboard & MIS Reporting
- Process Governance

Technical Skills

- Advanced MS Excel
- Audit Tracking Tools
- Data Reconciliation & Validation Techniques
- Microsoft Office

Behavioral Skills

- Analytical Thinking
- Problem Solving
- Attention to Detail
- Communication & Presentation
- Team Collaboration
- Leadership Capability
- Follow-up & Closure Orientation
- Stakeholder Management

Required Abilities

- Ability to work continuously on systems and review large volumes of documentation and reports.
- Strong analytical and decision-making capabilities.
- Ability to manage multiple priorities and deadlines.
- Ability to influence stakeholders across functions.
- Strong governance and compliance-oriented mindset.

Work Environment Details

- Corporate office environment.
- Cross-functional interaction with Sales, Finance, Legal, Operations, Revenue Assurance, and Audit teams.
- High focus on governance, compliance monitoring, reporting, and stakeholder management.
- Periodic support during audit cycles and compliance reviews.

Key Success Measures (KPIs)

- 100% Internal Audit Compliance
- 100% External Audit Compliance
- 100% Revenue Assurance Audit Compliance
- 100% Documentation Compliance
- 100% Agreement Repository Accuracy
- 100% Zero Value Order Governance Compliance
- Timely Closure of Audit Observations
- Zero Critical Audit Findings
- Timely MIS & Dashboard Publication
- High Accuracy in Compliance Validation Activities

Job Snapshot

Updated Date

30-07-2026

Job ID

Job_10762

Function

Airtel Business - Domestic

Location

India

Experience

1 - 3 Years

Employee Type

Employee

📌 Order Manager (India)
🏢 Airtel India
📍 India