Customer Service Executive (India)

Customer Service Executive (India)

05 Aug
|
Gemsons Precision Engineering
|
India

05 Aug

Gemsons Precision Engineering

India

Day to Day Responsibility of our DCP:

v Conduct a thorough review of customer orders to verify accuracy, completeness, and compliance with company policies.

v Regularly follow up on orders, provide detailed status updates to customers, and address any changes or issues proactively.

v Maintain clear and professional communication with foreign customers to address inquiries, resolve concerns, and provide support.

v Prepare and manage all necessary export documentation, ensuring compliance with international trade regulations and company standards.

v Track shipments closely, coordinating with logistics partners to ensure timely delivery and resolving any delays or disruptions.

v Monitor payment schedules, follow up on outstanding invoices, and work collaboratively to address and resolve payment-related issues.

Job Types: Full time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Customer Service Executive (India)
🏢 Gemsons Precision Engineering
📍 India

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