Tell us where you fit the best, we will tell you how to get there…

We being an employee-centric company, offers you a fun-filled environment to excel in all the tasks you perform. Our endeavors aim to improve your learning curve so that you can gain a significant amount of life-changing knowledge as you work with TOPS. We are looking for the skillful, hardworking and talented individuals who wish to cultivate cross-functional abilities. If you think, you have strong fundamental values and forward thinking approach to stand apart from the crowd – we are here to help you!!!

Sr. Business Analyst

Experience: 5+ Years | No of Openings: 4

Responsibilities

- Collaborate with stakeholders, such as business managers, users, and technical teams, to understand their needs and gather requirements for new projects or process improvements.
- Analyze current business processes, workflows, and systems to identify areas for improvement, increased efficiency, and cost reduction.
- Identify gaps between current and desired business processes and propose solutions to bridge those gaps, ensuring that the proposed solutions align with business objectives.
- Collaborate with technical teams and subject matter experts to design solutions that meet business requirements, considering factors such as feasibility, scalability, and usability.
- Continuously monitor and evaluate implemented processes and systems, identifying areas for further improvement and suggesting enhancements to drive efficiency and productivity.
- Experience with Pre-sales development & Post sales development.
- Managing day to day working relationships with developers / Team Leads of the project/clients,



setting and managing delivery/delivery expectations.
- Great knowledge and experience in estimation techniques, wireframe, creating a project plan, and driving the project from start to finish is a must.
- Exposure to project management, Project planning, schedule, cost & resource allocation.
- Document requirements, business rules, and processes using standard methodologies, such as creating user stories, work breakdown structure, process flowcharts, functional specifications, and other relevant documentation.
- Good experience with tools like: MS Visio, Balsamiq.
- Timely status reporting to management and to the client.
- Ability to manage escalations and issue resolution.
- Consultative role in understanding business / defining frameworks for projects.
- Delivering and communicating add-on features solutions to clients.
- Working with the team to ensure delivery of client expectations and ensuring the solution is right and is client quality.
- Good knowledge of APIS, Web services, Payment Gateways.
- Analyze complex requirements and suggest solutions based on experience.
- Prior programming knowledge would be an advantage to this role.

Key Responsibilities

- Minimum 4 years of Experience as a BA in IT Service Industry.
- Proven experience as a Business Analyst role.
- Solid analytical and problem-solving skills.
- Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas to technical and non-technical stakeholders.
- Proficiency in business analysis methodologies, tools, and techniques.
- Familiarity with project management principles and practices.
- Knowledge of industry best practices and emerging trends in business analysis.

📌 Sr. Business Analyst (India)
🏢 Tops Infosolutions
📍 India