We are looking for experienced Tech Lead – Support role for immediate hire. At Stackup, ‘Tech Lead – Support’ will be responsible for all technical aspects of supporting Stackup ‘s products & services to clients. Being a team leading role, support services to be rendered with a team of engineers.

Responsibilities:

- Support coverage for all Stackup product & service offerings – Hyperconverged Infrastructure, Cloud, IT Automation Management, Software Defined Storage, MiniPC, System integration.
- Technical ownership in supporting, rolling out upgrades and enhance existing system to improve customer experience
- High level troubleshooting, as well as coordinating & cooperating with team members, customers, system integration partners.
- Provide support for technical, IT infrastructure issues to ensure client satisfaction.
- Ensure proactive health checks, hardware & software management with team.
- Managerial responsibility towards ensuring team performance.
- Co work with Product Development Engineering team in creating newer features, products.
- Technical ownership in procurement, inventory & vendor management




- Support process adherence, time line management
- Additional tasks as deemed required by organization.

Requirements :

- Must be a self-motivated, be able to work both independently and in a team setting
- Ability to learn new technologies around IT Infrastructure, demonstrate & lead at functional level
- Exceptional team management
- Hands on IT Infrastructure knowledge around Servers, Storage, Networking
- Sound knowledge around Linux OS, KVM, Qemu, Cloud technologies, Software Defined Storage.
- System Engineer level knowledge in Windows Server & Linux OS.
- Great Soft skills in communicating with external – clients, partners, vendors & internal – team members, co-workers.
- Patience in handling customer issues, ensure close looping open ended things.
- Education – Engineering UG / PG – Electronics / Software.

Experience:

- Relevant work experience 7 – 8 Years.

Location : Chennai

Email your resume to [email protected]

📌 Tech Lead - Support (India)
🏢 Stackup Tech
📍 India