Position Title:

Customer Support Engineer

Job Location:

Navi Mumbai / Hyderabad

Qualification Required:

Minimum: Any Graduate / Post Graduate

Years of Experience Required:

Freshers can apply/ Candidates with experience will be an added advantage

Job Description:

- Customer support through calls, mail and remote session for troubleshooting email and messaging related issues.

- Bind to achieve 100% customer satisfaction for support provided to customer.

- Should have knowledge on Email, DNS, mail client configuration.

- Should do close monitoring of infrastructure.

- Expecting the resource is dedicated and proactive towards assignments.

- Self-motivated, ready to go for working in rotational shift, overtime.

- Must have enthusiasm and hunger to learn the things related to work, proactive for self-training.

- Should provide high availability as and when required.

- The customer support engineer candidate should be a team player.

- Freshers can also apply.

Required Skills:

- Must have positive verbal and written communication.

- Experience in Email configuration and troubleshooting will be preferred.

- Must have basic knowledge of computer, network.

If you have any query, kindly contact us- +91-XXXXXXXXXX

📌 Customer Support Engineer (India)
🏢 Logix Infosecurity
📍 India