Overall responsibility for activities at a VIL store spanning customer service, store-level sales and revenue targets across all products (postpaid, prepaid.)
Key Result Areas/Accountabilities
- Sales acquisition
- Customer Service
- Store management
- People management
- Marketing
- Store profitability
- HSW
Core Competencies, Knowledge, Experience
- Good communication and convincing skills
- Customer handling
- Store handling
- Team handling skills
- Decision making and delivering results
Must have technical / qualified qualifications
- Graduate
Years of Experience
- 2-5 years on role experience
Industries to look from
- Telecom
- Retail
Direct reports
All store staff
📌 Manager - Store Operations (India)
🏢 Vodafone Idea
📍 India
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