JOB DESCRIPTION

IT SUPPORT ENGINEER LEVEL 2

JOB BRIEF:-

✔ Job Title: - Desktop Support Engineer

✔ Department: - Technical

✔ Hierarchy Level: - Middle

✔ Reporting To: - Technical Director

✔ Location: - Must be living at Customer Site (Gurgaon)

Skills Required:-

- IT trouble support for Desktop/Laptop & workstation
- Server Hardware installation & OS installation for Servers
- AD/ADC creation with Policies for AD users across organisations as required
- L1/L2/L3 Network Security configuration and Policy management
- LAN/WAN management & Policy Firewall management
- VPN/P2P Management with network switches internal or different locations
- Antivirus and End point security Management
- Data Backup with Cloud or installation on NAS/SAN
- Virtual M/C (VPS)



creation & management on premise or Cloud Server
- Backup & Restoration of Data & Files for Backup Data

EDUCATION:-

Minimum Education: - Graduation in B Tech/ MCA/Computer Science or IT equivalent

EXPERIENCE:-

Minimum Experience: - 5-10 Years of minimum experience in Desktop Support Engineer or related fields.

Pay: ₹500,000.00 - ₹700,000.00 per year

Application Question(s):

- What's your expected CTC and notice period?

Experience:

- Total: 5 years (Required)
- Microsoft Intune: 2 years (Required)
- Azure Active Directory: 2 years (Required)

Work Location: In person

📌 IT Support Engineer (India)
🏢 Mango Analytics
📍 India