Company Introduction

Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.

Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you.

Job Description

About Availity

Availity is a leading healthcare technology company focused on simplifying healthcare administration and solving real-world challenges for healthcare providers, health plans, and patients. Our technology helps reduce complexity so providers can spend less time navigating administrative systems and more time focused on patient care.

About Availity India

Availity India is an significant part of Availity's global growth journey. Based in Bengaluru, our India teams partner closely with U.S. and global stakeholders across technology, product, operations, customer support, and corporate functions.

Our India organization is being built with a strong focus on ownership, learning, collaboration, engineering excellence, and meaningful business impact. Associates in India have the opportunity to solve complex problems, contribute to global initiatives, and support products and services that are part of the U.S. healthcare ecosystem.

Roles & Responsibilities

About the Role

We are seeking an experienced Azure Virtual Desktop (AVD) Engineer to serve as the technical authority for an established AVD environment. This role is engineering focused, responsible for architecture, image lifecycle, automation, performance, security and modernization.

Key Responsibilities

- Design, deploy and refine AVD architecture for reliability, scalability, cost efficiency and security. Troubleshoot complex issues (e.g.: user experience, profile issues, connectivity, performance and application behavior).
- Own and evolve the AVD platform, including host pools, session hosts, scaling, FSLogix and performance optimization.
- Build, maintain, and optimize golden images (Windows Enterprise multi-session). Manage image pipelines (e.g.: Azure Image Builder,



Managed Images / Shared Image Gallery) and ensure image consistency, patching, application delivery alignment and rollback strategies.
- Engineer AVD infrastructure including VNets, subnets, NSGs, DNS and routing. Partner with network and security teams on traffic flow, access control and optimizations.
- Define and enforce configuration standards, change control, Windows lifecycle (update rings, feature updates, delivery optimization, etc.) and best practices for global device management.
- Design, deploy and troubleshooting Intune configuration policies, compliance policies and app deployments. Align Intune policy behavior with AVD session host requirements and troubleshoot policy conflicts and application failures.
- Drive automation, monitoring and reliability by building scalable solutions with PowerShell, Bicep, Azure Automation and Git; delivering actional reporting via Log Analytics and Power BI. Lead proactive remediations and analytics, participating in incident management and root cause analysis.
- Provide advanced expertise and mentorship, collaborate with Security on policy design and integration and deliver clear documentation to align stakeholders and achieve measurable results.
- Understand and integrate Entra ID, Conditional Access Policies and Identity-driven access and device posture considerations. Partner with security teams to align with zero-trust models.
- Create clear, durable technical documentation (runbooks, architecture diagrams, SOPs) and train support staff on new AVD features, changes and workflows.
- Participate in On-Call rotation and assist in incident troubleshooting for prompt mitigation of issues.

Required Qualifications

- 8+ years in enterprise endpoint engineering or cloud infrastructure, with 5+ years dedicated to AVD in environments of 5,000+ devices (or comparable complexity).
- Experience with Azure infrastructure services: Intune policy creation and troubleshooting, and golden image creation and lifecycle management.
- Hands on scripting experience with PowerShell, Bicep and/or terraform. Solid understanding of Azure networking concepts and experience automating cloud platform operations.

Preferred Qualifications

- AWS experience (virtual desktops, infrastructure or automation) Experience in heavily regulated environments. Certifications in area of expertise:



AZ-104 (Microsoft Azure Administrator); AZ-140; AZ-800 / AZ-801; MS102; MD-102

Eligibility

Why Join Availity India?

- Meaningful impact: Work on solutions that help simplify healthcare administration and support better provider and patient experiences.

- Global exposure: Partner with U.S. teams and leaders while contributing from India to global business priorities.

- Learning and growth: Be part of a culture that values continuous learning, mentoring, knowledge sharing, and career development.

- Flexible work experience: Work in a way that supports productivity, collaboration, and team needs across remote, hybrid, and office-based models.

- Holistic rewards: Benefit from competitive compensation, health and insurance benefits, paid time off, company holidays, leave benefits, Employee Assistance Program support, and learning programs.

- Inclusive workplace: Join a casual, collaborative, and inclusive setting where associates are encouraged to bring ideas forward.

- Office experience: For office-based associates, Availity India provides amenities such as coffee and tea, subsidized meals, recreation areas, and eligible night-shift transportation support.

What to Expect from the Hiring Process

Our hiring process is designed to be transparent and engaging. Depending on the role, it may include application review, recruiter discussion, technical or functional assessment, hiring manager interviews, team or leadership conversations, offer discussion, background verification, and onboarding support.

Equal Opportunity Statement

Availity is committed to building an inclusive workplace where all associates feel valued, respected, and empowered to do their best work. We welcome candidates from diverse backgrounds and encourage individuals who are excited by collaboration, innovation, and meaningful impact to apply.

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

📌 System Engineer III (India)
🏢 Availity India
📍 India