Key Responsibilities

- Generate and manage customer invoices for Web Hosting, VPS, Dedicated Servers, Cloud, Domain, SSL, and related services.
- Process recent orders, renewals, upgrades, downgrades, and service cancellations.
- Monitor due payments and follow up with customers for outstanding invoices.
- Handle billing-related customer queries through email, tickets, and phone calls.
- Maintain accurate billing records and customer account information.
- Reconcile daily payment transactions and coordinate with the Accounts team.
- Generate billing and payment reports for management.
- Ensure timely service renewals and prevent service interruptions due to payment delays.
- Coordinate with the Sales and Technical Support teams to resolve customer account issues.
- Verify pricing, discounts, taxes, and promotional offers before invoice generation.
- Maintain confidentiality and accuracy of financial records.
- Assist in month-end billing reconciliation and reporting

Work Location: In person

📌 Billing Executive (India)
🏢 Cloudminister Technologies
📍 India