We are looking for a proactive Client Servicing Executive to manage client relationships while also handling initial interactions with new leads. This role requires a combination of strong communication skills, relationship management, and business acumen to ensure seamless service delivery while exploring new business opportunities.
Roles & Responsibilities:
- Serve as the primary point of contact for clients, addressing their needs and ensuring smooth execution of services.
- Maintain solid relationships with clients, regularly updating them on project progress, performance metrics, and deliverables.
- Coordinate with internal teams to ensure timely execution of campaigns and projects.
- Conduct introductory pitches to new leads and potential clients.
- Schedule and conduct meetings with prospects, understanding their requirements and positioning our services effectively.
- Prepare and share business proposals, presentations, and service offerings with clients.
- Follow up with leads, maintain a database of prospects, and explore upselling and cross-selling opportunities.
- Identify and address client concerns, providing timely solutions to enhance satisfaction and retention.
- Stay updated with industry trends to offer valuable insights and strategic recommendations to clients.
Interested Candidates can drop their updated CV on , .