- Customer service Personnel should act as a liaison between external customers and internal departments of the organisation.
- Work with clients and principals in support of new business opportunities & client service
- Responsible for Marketing and Lead Generation
- Ensure to work as a single point of contact for customers , suppliers and internal teams.
- Responsible for all documentations and ensure all the documents are in place.
- Be a part of project implementation along with the project team.
- Responsible for stock maintenance
- Monthly or periodic inventory analysis to ensure the non-moving stocks are highlighted to teams and suppliers and necessary action is taken to liquidate such non-moving stocks
Skills and Attributes:
- Excellent communication and presentation skills
- Ability to multi-task, prioritise and manage time effectively
- Ability to listen and active problem solving skills
- Ability to work well under pressure,
meet deadlines
- Set department objectives/KPIs and review and assess on-going performance of direct reports
- Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance
- Valuable understanding of customer deliverables and the impact of failure / cost of poor quality
Qualifications
- Degree or Diploma in any Engineering Discipline.
- Mandatory knowledge in MS Office
Soft Skills
- Effective Communication skills
- Ability to converse fluently in English, & Tamil
Experience
- Fresher or 1+ Years
Employment Type
Permanent Job, Full Time
Company Profile: Visma Instruments and Technologies Pvt Ltd , Leading Supplier for Test & Measuring Instruments to Various Industries Like Automobile, Manufacturing, Electrical, Electronics, Utilities, Food, Logistics, HVAC, Chemical, Food Process & Automation. Authorised Channel Partner for Testo.
📌 Sales and Service Coordinator (India)
🏢 Visma Instruments and Technologies
📍 India
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